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Basic managerial skills
Информация о программе
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Objectives:
- To improve the skills of managers in managing their time, motivating their teams, analysing results and achieving goals
- To help managers organise and manage their teams more effectively.
Results:
- Understanding key management rules and patterns
- Organising one's own work efficiently
- Managing oneself and one's team in all situations
- Analysing results and setting priorities in a complex and changing environment
- Developing a proactive approach
- Creating a positive working environment and promoting humanistic values in management
Curriculum:
Management style and key managerial skills: who can be considered an ideal leader?
- Leader's key competencies
- Management tools
- Personal objectives in developing a management style
- Management targets and ways to achieve them
- Management of people
- Management of processes
- Management of resources
· Management of outcomes: leader's personal efficiency
· Self-motivation: management of one's own motivation
· Stress management
· Time management: priority setting
o Priority setting in a changing multitasking environment
o Criteria-based priority setting
o Priority setting based on goals and activities
• Management of conflicts and awkward situations
· Operating performance management: goal setting
· Goal setting principles: SMART
· Management wheel
· Four management tools and their efficiency
· Goal setting in uncertain circumstances
· Types of operations and tasks
· Leader's communicative competence: the importance of positive communication
o How to manage communication and how to use communication to manage situations and people
o What we express through communication
o Communication techniques for goal setting and influence
· Four positive communication skills
o How to turn problems into tasks
Формы
Education programme
